Sector
IT Consultants
Gender
Male
Date of Birth
07-08-1996
Visa Type
Visit Visa
Visa Expiry Date
15-04-2021
Academic Level
Bachelor degree in Information Technology
Sponsor Visa Expiry Date
05-01-2021
Experience
2 years
Languages
English , Arabic
Skills
always seeking on how i can add value to the company. Good analytical and troubleshooting abilities . Experience in windows and linux environments. Patient and able to walk customers through troubleshooting and repair process. Good customer-service skills
Work Experience
15 October 2020 ___ Current:
Napata college __Khartoum, Sudan
Technical Supervisor:
Installed and maintained company’s computer systems and
network.
Performed upgrades and installed updates.
Completed troubleshooting and repair when computers
had problems.
Assisted office staff with computer application questions.
Conducted computer technology training with all new staff.
Recommended computer products and applications to
improve productivity.
________________________________________
1 July 2020 ___ 31 October 2020
Infopedia ITECH __Khartoum, Sudan
Coding Bootcamp Training Program:
I Had an intensive, accelerated learning in Full-Stack Web
Development, Data Science, visualization and object oriented
programming.
I Had learned widely used programming languages and
frameworks such as, Python on Django and Flask, JavaScript,
and PHP stacks through project-based learning.
__________________________________________
1 May 2020 ___ 15 June 2020
Sudani Telecommunication co .__Khartoum, Sudan
Customer service agent (Call Center):
help customers with complaints and questions.
give customers information about products and services
Maintaining a positive, empathetic and professional attitude
toward customers at all times.
Ensure customer satisfaction and provide professional customer
support.
___________________________________________
6 May 2019 ___6 March 2020
Ministry of Defense__Khartoum, Sudan
Help Desk Assistant (National Service)
Basic networks consulting.
Data entry for customers.
Description
I consider myself a hard worker because when I set a goal in my
life I seek for it no matter how hard it was ,I like team-work
because working with other people create great result rather than
working individually , also I like solving problems because