Sector
Customer Service Agents

Gender
Female

Date of Birth
09-08-1995

Visa Type
Uae Visa

Visa Expiry Date
18-09-2022

Sponsor Visa Expiry Date
10-01-2025

Skills
Microsoft Excel, Microsoft Power Point, Microsoft Word, Microsoft Outlook, Power BI, Data entry, Social media

Work Experience
Operations Associate - PwC’s Academy (Jan - June, 2020) - Providing assistance in the quarterly operations review and in creating the summary report. - Ensuring feedback databases are up to date at all times - Preparing Power BI dashboards - Supporting the team with the necessary licenses/accreditation - Assisting with any trainer related R&Q matters as well as supporting with the overall R&Q monitoring and compliance - Supporting the regional team with resourcing requests for behavioral trainers (Lebanon, KSA, Oman, and Dubai) - Assisting with the scheduling of demos, connecting with the candidates and ensuring the feedback is collated Human Resources Intern - PwC (Dec - Jan, 2020) - Assisting with the induction for new joiners - Updating of insurance records along with regular follow-ups Assurance Intern - PwC’s Academy (July - Oct, 2019) Project Management: - Preparation/Formatting of study materials, required per course. - Preparation of few games in Kahoot! Business Development: - Formatting the Request for Proposals (technical and commercial). Resourcing: - Preparation of the Overall Feedback Summary Report. - Follow up with the Project Coordinators for the feedback forms. - Updating TOIL for trainers. Admin cum Marketing Assistant - REHA Music & Dance Institute May - July, 2019 - Preparing invoices - Fee collection and maintaining accounts - Social Media Marketing - Capturing photos and videos of events - Creation of posters and slideshows Marketing Executive - Lyphe App Feb - April, 2018 - Customer profiling - Client profiling - Managed clients Marketing Executive - The Plazma Creations (Aug - Oct, 2017) - Maintained the company website - Research to penetrate the market - Maintained client database Finance Intern - Binghalib Engineering Trading Company (Aug, 2016) - Accounts Receivables - Accounts Payables - Invoice posting - Cheque Collection - Making of Receipts - Petty Cash

Description
A highly motivated individual, who is customer oriented and focused on achieving the objectives defined. Seeking to leverage acquired academic knowledge and work experience to effectively contribute towards your company. Aiming to help achieve company