Sector
HR Consultants

Gender
Female

Date of Birth
15-08-1994

Visa Type
Visa with NOC

Visa Expiry Date
08-11-2022

Sponsor Visa Expiry Date
08-11-2022

Experience
2

Work Experience
INTUIT Micro Technology April 04 2021 - Present Dubai Remote Sales Specialist • Contacting each customers and informing them about the software • Sending emails to all contacted customers • Customer service to all existing customer and clients. • Converted 80% of phone calls into leads. • Scheduled appointments with the customers for demo. • Followup with the customer to convert to leads. • Updating in excel and google sheet • Sending daily review to manager • Handling website chatbot Tahseel Jan 11 2021 - April 02 2021 Sharjah Call center Agent • Answer phones and customer requests and complaints in an efficient manner • Transfer calls to appropriate place • Assist customers in a timely manner to avoid long waiting times • Calm frustrated or upset customers by providing excellent and friendly service • Answered all customer questions and complaints in a professional manner • On average , contacting around 100 customers daily • Discussing billing issues with customers and offering possible solutions Lahanti Business Services - ESAF BANK - April 2019 - October 2019 Kerala HR Assistant • Assisting Recruitment team • Scheduling training Programme • Maintaining employees files as to ensure accuracy • Communicate the duties, compensation, benefits and working conditions to all potential candidates. • Preparing offer letter, employment contract and job descriptions • Completing joining formalities and documentation. September 2013 - September 2015 Bon Food Group Abu Dhabi HR Assistant • Conducting all functions related to personnel administration including maintaining employee files and records, co-ordination for visa. • Defining job description and job analysis of employees, leave management, employee loans and advances. • Work with senior management to formulate HR plan, manpower objectives,human resource policies and procedures to support business plan. • Employees transfer, promotion and termination. • Provide advice to managers and employees regarding HR issues. • Reporting the labour strength, attendance, overtime details and related expenses to the HR department periodically. • Recruitment, conduct interviews and provide training to employees as per the selection procedure specified by the company. • Provide support for all other activities assigned by the Manager / other team members. • Planning and coordination HR presentations and training sessions. • Welcoming new employees and arranging induction programs for them. • Preparing offer letter, employment contract and job descriptions, completing joining formalities and documentation. • Preparing final settlements, indemnity, leave salary and all employee benefits. • Reconcile daily sales report with cash, credit card slips and ensure credit card sales are reflected in the bank account. • Preparing and maintaining quotations, purchase orders and invoices.