Sector
Customer Service Agents

Gender
Male

Date of Birth
09-05-1994

Visa Type
Visit Visa

Visa Expiry Date
05-05-2021

Academic Level
Bachelors in Business Administration

Sponsor Visa Expiry Date
05-05-2021

Experience
3 years

Languages
English, Hindi, Tamil, Malayalam, Arabic

Work Experience
Relationship Officer, RAK Bank Dubai | 2017 November - 2018 July •Meeting potential customers and attained existing client financial targets and generated new client base. •Achieved certifications during training programs, the purpose of this training is to study the products and the policies that need to be followed in terms of dealing with customers. •Maintained weekly commitments and oversaw administration of various client services. •Created collaterals including marketing campaign materials. •Coordinated sales activities with marketing executive team, which allowed me to come up with strategies that would help me generate more sales. •Researched on end users insight function that will improve product development. •Suggested new services/products and innovative sales techniques to increase customer satisfaction. Sales and Marketing Executive, Microhit Technology Dubai | 2016 January - 2017 January •Focused into unified communications and two way radio communications. Generated good leads for the company and also learned various aspects of the current technology market. •Analyzed regional market trends and discover new opportunities for growth. •Addressed potential problems and suggest prompt solutions. •Achieved certifications from our major vendors. This helped me to be aware of the different brands of products we are dealing with and helps to give the customers options to choose from us according to their convenience. •Handling overall o?ce operations in Abu Dhabi, which enabled me to experience the other functions like research, marketing strategies, building network in a new market and analyzing the competitors. •Attended conferences on product launch for: Unify, Polycom, Plantronics and ICOM. Developed different methods to market the products. Administration Intern, International Telecommunication Union Dubai | 2018 October - 2020 November •Ensuring registration formalities were followed. •Worked closely with the creative and operations teams to oversee delivery of the solutions. •Inspections were done to see if the conference rooms and auditoriums are set up prior to meetings. •Prepared translated documents for the conference meetings. •Coordinated with the TRA(Telecommunication Regulation Authority) in terms of daily activities and made sure there were daily reports submitted by end of the day. Marketing Intern, Transport Regulation Authority Dubai | 2015 September - 2015 October •Conducted surveys for the “Sheikh Hamdan Awards” •Worked with a team of expertise in the marketing territory. •Developed Marketing calendar and executed marketing plans periodically across all media formats. •Monitored and developed reports on Competitor activity within Social Media Spaces. •Engaged with customers to make them aware of the event. Sales and Marketing Intern, Microhit Technology Dubai | 2014 June - 2014 September •Managing the o?ce and working with Marketing, Finance and Sales Team. •Gained Knowledge on daily o?ce administration and operations(Sales, Pre- sales & Marketing). •Equipped myself with sales attitude from sales professionals in the telecommunication industry. •Gained knowledge on business etiquette and been a part of high scale sales meetings.

Description
I am an enthusiastic individual, who enjoys working in a dynamic environment and pride myself on being able to bring a solution mindset to challenges. Currently looking for opportunities mainly relating to research and development and up for other challen