Sector
Retail Sales
Gender
Female
Date of Birth
20-10-1995
Visa Type
Freelance Visa
Visa Expiry Date
15-02-2023
Academic Level
High school
Sponsor Visa Expiry Date
03-01-2023
Experience
Languages
English
Skills
Good Communication ,Customer service,,Problem Solving
Work Experience
Apparel Group (CHARMING CHARLIE), Dubai, UAE
Total Duration: 4 years (2015 – 2019)
Duration: 2 Years
Position: Sales Representative
Job Responsibilities
? Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
? Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
? Sells products by establishing contact and developing relationships with prospects; recommending solutions.
? Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Apparel Group (BEVERLY HILLS POLO CLUB-FASHION), Dubai, UAE
Duration: 1 Year
Position: Senior sale Associate
Job Responsibilities
? Present, promote and sell products/services using solid arguments to existing and prospective customers
? Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
? Establish, develop and maintain positive business and customer relationships
? Reach out to customer leads through cold calling
? Expedite the resolution of customer problems and complaints to maximize satisfaction
? Achieve agreed upon sales targets and outcomes within schedule
? Coordinate sales effort with team members and other departments
? Analyze the territory/market’s potential, track sales and status reports
Apparel Group (NAUTICA )Dubai, UAE
Duration: 1 year
Position: Senior SaleAssociate
Duties and Responsibilities
? Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
? Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
? Sells products by establishing contact and developing relationships with prospects; recommending solutions.
? Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
SAFARICOM CALL CENTER (AUG 2012 – JUNE 2015)
Position: Call Center Representative
Responsibilities:-
? Manage large amounts of inbound and outbound calls in a timely manner
? Follow communication “scripts” when handling different topics
? Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
? Seize opportunities to up sell products when they arise
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
Description
Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding store condition and visual merchandising standards
Maintain a fully stocked store
Ascertain customers’ needs and wants
Recommend and display items that ma