Sector
Banking operations

Gender
Male

Date of Birth
29-06-1976

Visa Type
Uae Visa

Visa Expiry Date
19-01-2023

Sponsor Visa Expiry Date
19-01-2023

Experience
18 years

Work Experience
Branch Operations Manager / Branch Compliance In-Charge / Acting Operations Risk- Branches & Cluster > Noor Bank - UAE August 2009 – March 2020. Responsibly handled all Noor Bank network branches assigned across the period. Also given opportunities to manage the zone network (both Dubai & Sharjah) by head of operations. Job Profile: Responsible for managing the entire operations of branch in compliance with policies & procedures from regulatory authorities. Also ensure on maintaining quality standard of services & error free operational assignments. - Transaction Management- supervises all teller assignments, authorizations, and focus on service resolution related & cash management. - Compliance – Branch compliance policies, periodic review of both retail and business accounts, KYC review, CDD (Customer Due Diligence), Norkom checks, Central bank and Google verification and checks, Transaction monitoring and reporting, raising STR (Suspicious Transaction Report), AML reporting, Account review and remediation. Independent MIS preparation & reporting to AML for the business accounts on special clearing cheques processed and raising STR to business and functional departments. - Operations Risk – Responsible and handling the ORMS (Operations Risk Management System) for branch networks. Preparation of SOP (Standard Operating Procedures) for the branch operations and service functions. Performing monthly and periodic RCSA (Risk Control Self-Assessment). Reporting and formation of new products and services to Head 0f Operations. - Risk Management – Implementing AML policies, implementing cash controls in monitoring cash flow / holding and proper utilization and interest spread. Supporting efforts to identify & mitigate risk within areas of responsibilities across branches. - Internal Control - Responsible for reconciliation on branches sundry & suspense accounts and submissions. Key member of the corporate audit performed 2019 - Business Transaction Support – Business leads for branch, Cross selling of products and services, executing strategies for building team effectiveness. Stock & Stationary mgmt. - Project Management – Approver functionality for the products & services pre-launching and test module. Conducting UAT (User Acceptance Test) at branch level with analysis, review and process completion. Involved in testing and implementation of various system application projects (On-Us Cheques /NOS /Special Clearing /DED module) - Training - Provide detail training on branch ops & risk control to branch managers. - Service Offerings – Cheque Book, Debit Card, LPO, Letter of Guarantee and security instrument issuances in branch, buy-out settlement proposals for retail banking. Branch Operations & Service In Charge Standard Chartered Bank – UAE (June 2005 – July 2009) for Al Ain / Abu Dhabi branches Job Profile: - Responsible for managing the service and teller related assignments in the branch. - Preparation of Suspicious Transaction Report on both business & retail accounts level in branch. - Checker and Approver for the transactions on Financial Control Policy in branch. - Handling of business refusal activities, pertaining to branch operations business on adhering to legal and compliance and group law & regulations. - Key handler for Loyalty Management System (LMS) on resolving complaints logged centrally and branch. - Independently handling Operations Supervisory functions. - Ensuring high quality of customer service and retention. - Independently handling Cash Management Operations. - Delegation given for checker and investigator for Norkom AOC in branches. - Authorized signatory for lending and liability products. - Handling and maintaining branch sales and service volumes. - Preparation & Reconciliation of Daily Excess Report in the branch. - Reconciliation of debit cards, switch cards, cheque books received in Branch - Preparation of Business Continuity Plan for Al Ain / Abu Dhabi branch operations. Manager-Branch Head & Territory In Charge UAE Xchange North Kerala (June 2001 – May 2005). Supervising a sales force of above twenty, with annual increase of 30 percent in sales and exports on foreign exchange business. Professional approach to all the new concepts undertaken by the company on penetrating and developing the product portfolio. Job Profile: - Corporate Sales - Catering new business clientele, Retention of key exporters. Investment counseling on NRI’s. - Forex Management – Source and evaluating the purchase and sales of major foreign currencies from all major banks, registered money changers & retailers. - Travelers Cheques - Purchase and sales of travelers cheques - American Express, Visa, Master Card, Travelex. - Money Transfers – Analysis and developing both Inward & Outward remittances - Xpress Money, Money Gram, Swift Transfers, FCDD transfers. - Debit Cards - Issuance of Travelex Cash passport debit cards and encashment. - Travel & Ticketing Management – The volume analysis and PLB formulation on issuance of tickets both International and domestic & other added services related.

Description
Having significant 18 years of both Retail and Business branch banking experience with local and international banks in UAE. Being in branch banking operations, was also assigned in cross functionalities in operations - Payments, Treasury and Cash Managem