Sector
Retail Banker

Gender
Male

Date of Birth
24-05-1991

Visa Type
Visit Visa

Visa Expiry Date
13-09-2021

Academic Level
Bachelors degree

Sponsor Visa Expiry Date
13-09-2021

Experience
6 years

Languages
English & Arabic

Skills
Banking, collections, restructuring, accounting

Work Experience
AKSONS GENERAL Tr. LLC – Tele-Sales Advisor Responsibilities: o Handling sales calls inbound/outbound calls. o Collection and filtering data for prospect customers. o Adaptive to market changes (promotions and offers). o Achieving monthly targets regularly. AKSONS GENERAL Tr. LLC – Senior Collections Officer Responsibilities: o Ensure that all activities duly carried out including blocking/unblocking, dunning o letters, emails, and field visits. o Obtaining revenue by verifying transaction information, computing charges and refunds, preparing and mailing invoices, identifying delinquent accounts and insufficient payments. o Collecting revenue by reminding delinquent accounts, notifying customers of insufficient payments. o Preparing financial reports by collecting, analyzing, and summarizing account information and trends. o Maintaining accounting ledgers by posting account transactions. o Verifying accounts by reconciling statements and transactions. o Resolves account discrepancies by investigating documentation, issuing stop payments, payments, or adjustments. o Maintaining financial security by following internal accounting controls. o Securing financial information by completing data base backups. o Maintains financial historical records by filing accounting documents. o Contributes to team effort by accomplishing related results as needed. MUJTABA KHIDIR Introduction Understand, Plan, & Get Things done. I’m an experienced accounting & banking professional, commercially driven, with an international multicultural mindset. Objective To be in an influential position in an accounting, banking, or financial management functions, where I can make full use of my skills & expertise & get into bigger challenges. DUBAI ISLAMIC BANK – Senior Officer (Collections & Credit Control) Areas of experience within dept.: o SME Collections Full portfolio. o Credit Card Collections Recoveries. o Retail collections BK 2, 3, 4, 5, 6 and write-off. Contacts Responsibilities: UAE, Dubai +971 56 569 57 90 Mk.245_91@hotmail.com https://linkedin.com/in/mujtaba-khidir/ 29 Years old, single, Sudanese o Follow up accounts where settlement plan is done and ensure the plan is followed. o Ensure that all activities duly carried out including blocking/unblocking, dunning o letters, emails, and field visits. o Ensure all credit cards involved are permanently blocked, cancelled, and closed. o Ensure that settlements are offered and executed only as per approved DOA. o Initiate criminal/civil cases on CIF level wherever necessary. o Ensure that all accounts are thoroughly followed up as per allocation assigned and cases flagged appropriately as per default reason and skip as when identified correctly before month end. o Ensure all cases under my custody are covered with legal actions and/or o transferred to collection agency in line with collection policy. o Reviewing the repossession and criminal cases. o Usage of approved standard abbreviations whilst updating intellect collection o system and correct information updated. o Ensure that customer’s complaints are at bare minimum and if any should be o addressed and resolved within 24 hours. o Display initiative by suggesting improvements to existing process. o Provide support and guidance to other colleagues in the team when required. o Ensure to monitor my daily, weekly and monthly performance across buckets with team leaders. o Communicate with other units to resolve operational or customer related issues.