Sector
Customer Service Agents

Gender
Male

Date of Birth
15-04-2001

Visa Type
Uae Visa

Visa Expiry Date
15-02-2023

Academic Level
Diploma in Business Management

Sponsor Visa Expiry Date
20-05-2025

Experience
2

Languages
English, Hindi

Work Experience
FREELANCE RESEARCH INTERVIEWER – Jan 2019 – Jan 2021 Reach – research & consulting house Sharjah – U.A.E • Successfully conducted telephonic surveys with people of different nationalities - with regards to social and economic studies in U.A.E • Conversed fluently with respondents. • Managed exceptional conversational skills. • Maintained day-to-day administration and paper-work. • Successfully managed to enter respondents data on the computer. MERCHANT SUPPORT OPS – Apr 2021 – May 2021 Noon NowNow – E-commerce platform Dubai – U.A.E • Successfully conducted calls to customers with information regarding their orders at the platform. • Managed outbound and inbound calls by merchants answering their queries. • Regularly reminded merchants of orders pending to be processed at their stores. • Created typed evidence of communication with customers and merchants by entering data into the software provided. SITE MANAGEMENT HOST/TEAM LEADER– Aug 2021– Mar 2022 Expo 2020 Dubai Dubai – U.A.E • Provided exceptional customer service to visitors from different nationalities. • Successfully managed crowd for concerts of highlight singers and DJs. • Successfully managed positions, short breaks, and long breaks of hosts. • Ensured all operations on site are run smoothly on a day-to-day basis. • Successfully communicated using a radio to keep supervisors updated with conditions on site.