Sector
Analyst
Gender
Female
Date of Birth
06-10-1996
Visa Type
Visit Visa
Visa Expiry Date
20-09-2022
Academic Level
Masters degree
Sponsor Visa Expiry Date
31-12-2022
Experience
4.1
Languages
English,Hindi,Marathi, Urdu
Skills
Sales Analyst, Business Analyst, Customer Service, Education counselor, Networks Marketing Executive, Warehousing, Third Party logistics, Logistics, shipping, Team management.
Work Experience
Sales Analyst November 2019 - June 2022
Ergode It Services Pvt ltd Mumbai
• Examine monthly, quarterly, and annual sales reports to identify sales patterns and areas for
improvement, comparing actual sales data to revenue projections and expectations.
• Assess marketplace data, including competitors, to identify areas where the company can increase its
efforts.
• Analyze, evaluate and assess pricing structure. Building relationships with the supplier and improving
the sales potential.
• Develop reports showing expected sales and the potential effects of new strategies to aid in decisionmaking.
• Act as the POC of all the Carriers related queries/discrepancies.
• Working closely with the technical team to develop tools and dashboards.
• Examine and Analyses Weekly & Monthly Invoices for 3PL- Third partner logistics.
• Manage and maintain the inventory at the warehouses and act as the POC of all the warehouse-related
queries/discrepancies.
• Training, Assigning work, and Monitoring New joiners/Junior team members.
Customer service representative May 2018 - Nov 2019
Ergode IT Services Pvt.Ltd. Mumbai
• Worked as an e-commerce customer service executive, the major task was to deal with the customer
messages, customer queries, complaints, the know-how of the products were sold i.e. Providing the product
details to the customer such as size, color, and weight.
• Acting as the key coordinator between the customer and the supplier in case of return requests or
damaged/defective products.
• Maintaining the Feedback percentage on the portals, simultaneously working on the negative feedback by convincing the customers and respective marketplaces to remove them.
• I have worked on Amazon com, eBay.com, Sears, Walmart.com, and Walmart. CA, New-egg and
NeweggB2B for my company.
• I have gained brilliant knowledge of customer service, not only customer service I also have knowledge
of Listing products, Increasing sales, order processing as well as handling pre-shipment issues.
• Assigning and monitoring the work done by juniors. Sending Weekly Monthly Reports to the respective
managers.
Education Counselor - Part-Time Job Apr 2016 - Sep 2017
Mission Career Mumbai
• Inviting the Students for a meeting. Counseling the students about the various education
programs/packages available.
• Handling and forwarding the documents to the team.
• Managing the IELTS classes conducted by company members.
• Doing petty work such as maintaining data for receiving cheques and payments, and depositing the
cheque in the bank. *This was a part-time job in a traditional work environment.
Network Marketing Executive Apr 2015 - Jul 2015
Ebiz.com Mumbai
• Meeting and Convincing people to join e biz.
• Promoting computer products.
• Creating a chain of teams and trying to increase it.
• Created a team of 6 people, bringing the business to 1 lac (INR)
Description
Hello,
Greetings of the day.
I am an Indian Resident looking out for a job here in UAE, I am presently in Ajman, UAE on a 3 Months Visit.
I have Written and Oral fluency in Hindi and English, and I am willing to join immediately.
I have attach