Sector
Call Center Agents

Gender
Male

Date of Birth
27-10-1985

Visa Type
Uae Visa

Visa Expiry Date
26-01-2027

Academic Level
Bachelor of Business Administration

Sponsor Visa Expiry Date
26-01-2027

Experience
11 years

Languages
English, ARBIC

Skills
Excellent verbal and written communication Active listening and empathy Conflict resolution and problem-solving Highvolume call handling Sales, upselling, and cross-selling techniques Customer relationship management (CRM) Multitasking and time managemen

Work Experience
Customer service and sales professional with 11 years of experience in the UAE, excelling in call center operations, client relationship management, and revenue growth. Proven track record in achieving sales targets, handling high call volumes, and delivering exceptional customer experiences. Seeking to leverage strong communication skills, negotiation expertise, and regional market knowledge to drive customer satisfaction and business succes

Description
Answer incoming calls promptly and professionally, providing accurate information and resolving customer inquiries. Make outbound calls to follow up on customer requests, feedback, and sales opportunities. Handle customer complaints, escalating issues