Sector
Customer Service Agents

Gender
Male

Date of Birth
01-02-1981

Visa Type
Freelance Visa

Visa Expiry Date
06-11-2027

Academic Level
Bachelor of Science in Commerce Major in Management

Sponsor Visa Expiry Date
06-11-2027

Languages
English/ Filipino

Skills
Customer Service and Guest handling. Reception and front desk Management. Cashier/POS Operations. Sales and upselling techniques.Communication and interpersonal skills.Multitasking Time Management.Problem Solving and conflict.

Work Experience
Arte Museum Dubai Customer Service/Receptionist Cashier February 2023-December 2025 Provide exceptional customer service to visitors ensuring a smooth and welcoming experience. Manage front desk operations, ticketing, inquires, and guest coordination. Handled cash and POS transaction with accuracy and efficiency. Assisted with Sales of Museum merchandise and provided product recommendations. Ensure the cleanliness, order and readiness of reception area. VOX CINEMA -Mall of the Emirates Customer Service/ Sales April 2021 - January 2022 Welcome guests, answered queries,and guided them through ticketing and cinema schedule. Processed payments, handled cash, and resolved customer concerns professionally. Coordinated with cinema operations to ensure smooth screening and customer satisfaction. Maintained Front desk organizations and provided daily reporting. Milana Fashion Boutique Sales/Receptionist January 2020 - January 2021 Assisted customer with purchases, styling suggestions,and product information. Handled reception duties including guests greeting, appointment, scheduling, and store inquiries. Managed sales transactions, stock monitoring, and daily store reports Supported store merchandising and visual display arrangements.

Description
Highly efficient Customer Service Agent with strong track record of delivering prompt, accurate, and customer -focused support. Skilled in resolving complex inquiries, maintaining high service standards,and communicating clearly across diverse channels. R