Job Start Date: October 1, 2025

Job Purpose

• Lead all aspects of event operations independently in line with DWTC standards, including setup, service delivery, and post-event closure
• Manage people, assets, and other resources within the section
• Proactively ensure cost efficiency and meet budget targets while delivering smooth and efficient event execution within or outside DWTC
• Serve customers in a way that enhances the business and image of the facility, driving customer satisfaction, sales growth, and repeat business
• Ensure compliance with government regulations and adherence to company guidelines, policies, and standard practices

Minimum Qualifications / Education / Experience / Training / Knowledge

Formal Education

• High School Diploma, Degree, or Hotel School Management qualification
• Minimum 2 years in a similar role or 3 years in Operations Management within a well-established hospitality organization
• Intermediate Hygiene Certificate / HACCP Awareness
• Fluent in English; Arabic speaking is an advantage

Work Experience

• 2+ years in a similar role or 3+ years in Operations Management in hospitality
• Knowledge/familiarity with Micros (preferred)
• Experience in management and leadership roles
• Financial reporting experience (preferred)

Skills and Knowledge

• Financial understanding of profit and loss statements
• Strong customer orientation
• Time management, multitasking, and productivity skills
• Excellent interpersonal and communication abilities
• Strong team-building skills and ability to enhance team performance
• Creativity in developing and implementing innovative ideas aligned with market trends
• Understanding of hotel/outlet food and beverage operations
• Proficiency in managing operations

Training

• Certificate in Intermediate Food Hygiene/HACCP
• Certificate in Customer Service/Care
• Certificate courses in Food and Beverage
• Lobster Ink Certification (preferred)