Job Summary

The Housekeeping Attendant is responsible for providing a well-presented, efficient, and high-quality cleaning and locker room service to members and guests using the Golf and Recreation facilities. This role ensures a welcoming, clean, and organized environment while maintaining the highest standards of service.

Main Duties (Job-Related Responsibilities)

• Maintain a smart and professional appearance at all times, adhering to company dress standards (including name badge).
• Ensure all assigned areas, including locker rooms, showers, and common spaces, are kept clean, tidy, and well-presented at all times.
• Maintain a sufficient stock of toiletries and submit requisitions in advance to avoid shortages.
• Keep soap and shampoo dispensers filled and in good working condition.
• Clean and dry floors, shower cubicles, and sink areas regularly, maintaining the highest hygiene standards.
• Collect used towels promptly and ensure a constant supply of clean towels from the laundry.
• Operate and monitor sauna and steam rooms, switching them on/off at appropriate times and reporting any issues to the Engineering Department immediately.
• Manage daily-use lockers for non-members, ensuring proper paperwork is completed when required.
• Be fully familiar with the Club’s lost and found procedures and encourage members and guests to secure valuables in lockers.
• Display appropriate signage as required.
• Provide shoe cleaning services when requested.
• Coordinate with the Membership Secretary regarding locker usage and payments.
• Enforce facility rules and regulations, ensuring proper usage and maintaining discretion and privacy for all guests.

Ancillary Duties

• Actively participate in continuous improvement initiatives and support activities contributing to individual and organizational growth.
• Represent the department in various committees, such as the Staff Committee, Green Theme (environmental), Food Committee, or Sports Committee.
• Participate in special projects as required.
• Be trained as a Fire Marshal or First Aider when needed.

Quality Responsibilities

• Be aware of the client’s Mission, Vision, and Values.
• Apply the 4 Service Steps consistently when serving both internal and external customers.

IT Security Awareness

• Read, understand, and comply with all applicable Information Security Policies and Procedures of the client.
• Cooperate and coordinate with internal and external audit teams as needed.
• Attend Information Security Awareness sessions conducted by the client’s IT Department.
• Report any information security breaches, weaknesses, incidents, or suspected breaches immediately to the IT Service Desk.

Benefits

• Shared Accommodation
• Transportation Provided
• Three Duty Meals per Day
• Uniforms Provided
• Annual Air Ticket
• Medical Insurance Coverage