Job Purpose
This role is responsible for the end-to-end validation and execution of manual billing requests for Consumer and Enterprise businesses that cannot be automated within the system. The position supports the timely launch of product promotions, helping the business remain competitive in the market.
Key Accountabilities
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Perform manual and automated calculations, as well as validation of billing products and promotions
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Apply manual credits and debits within the billing system accurately
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Maintain daily, weekly, and monthly checklists to support quarterly audits
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Coordinate with internal stakeholders to ensure timely processing of manual billing activities
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Validate customer billing credits to prevent inaccuracies
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Provide support for billing-related queries and data requests from stakeholders
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Verify and upload bulk OCCs (One-Time Charges)
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Maintain OCC-related checklists and documentation
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Conduct OCC validation and escalate any suspected fraud to Internal and Forensic Audit teams
Qualifications, Experience, Skills & Competencies
Qualifications
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Bachelor’s degree in Business Administration, Accounting, Finance, or a related field
Experience
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1–2 years of experience in finance, billing, or a related field
Skills
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Strong communication and coordination skills
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Proficiency in Microsoft Office (especially Excel)
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Good attention to detail and accuracy
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Fluency in English