}
Job Description
Our client is seeking a bilingual Call Center Agent to join their team in Dubai on a two-month contract.
The ideal candidate must be proficient in both Arabic and English, have relevant call center experience (preferably in the automotive industry), and be able to join immediately.
Key Responsibilities:
• Handle inbound and outbound customer calls professionally.
• Respond to customer inquiries and provide accurate information.
• Maintain a high standard of customer service and communication.
• Record customer interactions and follow up on inquiries when required.
• Coordinate with relevant teams to resolve customer concerns.
• Work flexible shifts according to operational requirements.
Job Details:
• Location: Dubai, UAE
• Salary: AED 5,000 per month
• Contract: 2 months
• Working Schedule: 9 hours per day, 6 days per week
Requirements:
• Must have own valid UAE visa.
• Must be available to join immediately.
• Proficient in Arabic and English.
• Previous call center experience required; automotive industry experience preferred.
• Flexible with working hours and shift schedules.
Visa Screening Question: What is your current visa status?
Required Knowledge, Skills, and Abilities
Customer Service, Call Center Operations, Arabic Communication, English Communication, Inbound Calls, Outbound Calls, Customer Support, Complaint Handling, Communication Skills, Problem Solving, Time Management, Automotive Customer Service, Shift Flexibility
